House Rules

Pumbas is situated in a residential area and we are unable to host any type of functions.

We also do not cater for pub crawls, bachelor/ bachelorette parties or any loud group events/gatherings.

No alcohol may be brought on to the property.

Pumbas is strictly a drug free establishment.

Booking And Cancellation Policy

Refunds are not provided for any check in payments for circumstances that are out of Pumbas control, including but not limited to: changes to event dates/event cancellations, electricity disruptions/load shedding, non arrival of group members or changes of personal plans.

Should a booking be cancelled after paying a deposit, the following rules will apply:

More than 30 days before arrival: full refund.

Between 14 and 30 days before arrival: 50% refund on deposit paid.

Less than 14 days before arrival: no refund.

Refunds are not provided for non arrivals.

To secure a group booking a 50% deposit is required within 48 hours. After this availability can no longer be guaranteed.