House Rules

Pumbas is situated in a residential area and we are unable to host any type of functions.

We also do not cater for pub crawls, bachelor/ bachelorette parties or similar events.

No noise after 10pm

No alcohol may be brought on to the property.

Booking And Cancellation Policy

Refunds are not provided for any check in payments for circumstances that are out of Pumbas control, including but not limited to: changes to event dates/event cancellations, electricity disruptions/load shedding, non arrival of group members or changes of personal plans.

Should a booking be cancelled after paying a deposit, the following rules will apply:

More than 30 days before arrival: full refund.

Between 14 and 30 days before arrival: 50% refund on deposit paid.

Less than 14 days before arrival: no refund.

Refunds are not provided for non arrivals.

To secure a group booking a 50% deposit is required within 48 hours. After this availability can no longer be guaranteed.